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Wakey71
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My V+ box is frozen and has been for some time.

The 'Luce TV' button is red and it is showing '407'
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Forum Team
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Re: My V+ box is frozen and has been for some time.

Hi Wakey71,

 

Welcome to the community and thanks for posting. I'm so sorry to hear your V+ box has been frozen for some time. I appreciate this is important for you.

 

I've managed to locate your account to check this. I don't see any area faults which could be causing this. Could you please answer the following questions:-

 

Have you performed a manual reboot?

When you reboot, does it get stuck on a code?

 

Hope to from you soon.

 

Thanks


Rich
Forum Team
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