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Toreador
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More missing catch-up

This time it's yesterday's Episodes - any chance this will be available before it expires?

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Forum Team
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Message 2 of 12
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Re: More missing catch-up

Hi Toreador, 

 

Thanks for posting and letting us know that Masterchef is missing again. 

 

Has this episode appeared since you posted? 

 

I have popped an email over to the content team so hopefully they'll get this uploaded as soon as possible for you. 

 

Don't forget you are able to catch Masterchef via TV Anywhere online. Checking things there, the episode is already available Smiley Happy

 

Thanks, 

Kath_F
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Toreador
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Message 3 of 12
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Re: More missing catch-up

Episodes, not Masterchef!

It still wasn't there last time I looked, will check again tonight.

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Toreador
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Message 4 of 12
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Re: More missing catch-up

No, still missing

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Toreador
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Message 5 of 12
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Re: More missing catch-up

Still no sign.

So much for the previous suggestion to post here and have everything sorted.

Not impressed.

 

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Message 6 of 12
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Re: More missing catch-up

Hi there Toreador, 

 

Looks like we missed the boat on this one, apologies for that. 

 

I've had a chat with Kath about this one, and she does apologise for the misunderstanding, she was not aware of a show called "Episodes", so looked at some of your other posts where you mentioned Masterchef, and thought you meant last nights episode. She can not apologise more. 

 

Please let me know tomorrow if tonight's episode of "Episodes" does not make it on to your catch up TV. 

 

Apologies again 

 

Huw


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Toreador
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Message 7 of 12
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Re: More missing catch-up

I've no idea whether last week's episode appeared or not. The series was spoiled by the missing one, so I'm waiting until it's repeated.

 

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gooding5
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Message 8 of 12
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Re: More missing catch-up

Hi 

 

What set top box do you have ??

Tivo or v+ or hd v box ?

 

 

Smiley Happy

I work in the VM Swansea Faults Center .All comments are my own.
I do NOT speak for VM.
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Message 9 of 12
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Re: More missing catch-up

Hi Toreador,

 

Thanks for posting. I'm extremely sorry for the recent missing Episodes series.

 

Have you considered upgrading to our TiVo® box? This links directly to BBC iPlayer which means you can stream straight to your TV and never miss a show again.

 

Do you have a computer, laptop, tablet or smart phone at the property? This could be an alternative way to catch up on this series also via BBC iPlayer.

 

It's not ideal but they keep programmes for 30 days which will allow you to get back up to date.

 

Thanks


Rich
Forum Team
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marymck
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Message 10 of 12
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Re: More missing catch-up

Pardon me for butting in, but doesn't getting tivo require paying even more money and/or committing to a new contract? As someone who has missed whole series because of missing episodes (with a small e) on Catch Up, I think its a bit cheeky to suggest that the way subscribers get around VM failing to fulfill their side of the contract is for us to pay even more to watch the shows we're already paying VM to supply! (I'm still smarting from the missing Mark Gatiss/M R James shows ... which I've never seen repeated and which I'd been so looking forward to.)

Anyway, I understand VM's tivo has its problems!
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