I am on the More Plan and do not receive CBS Reality, CBS Action and Horror Channels which are clearly included for this package on the channel guide dated January 2017 wk2-1 so I should be receiving them. I also mentioned this and sent over the guide to your customer service line and have heard nothing back. Why have I not got these channels when I should do? Can someone finally come back to me on this? I am receiving the other channels like Sky Living and Sky 1 so what is the issue?