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france-bleu
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Missing programmes on catch up tv

I have took delivery of a new box yesterday . There are still programmes missing from the catch up last 7 days such as The Bridge (BBC4) and Homeland (channel 4). Its the same issue I had with the old box. Any answers please

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Re: Missing programmes on catch up tv

Hi france-bleu, 

 

Thanks for your post and welcome to the forums. 

 

It can take 24 hours for your services to be fully working however I've escalated this up to the team for them to check whether or not this is a fault or whether we haven't been given the content.

 

Given that we only keep this content for 7 days, by the time they come back to me the content may have expired so it's worth having a look on a PC / Laptop via TV Anywhere: http://anywhere.virginmedia.com/

 
Whilst waiting for a reply from them, have you considered upgrading to TiVo®? BBC content is direct from the BBC iPlayer so you'll never miss your shows again Smiley Happy
 
You can discover all the great things about TiVo® here: http://virg.co/TiVo
 
Once I hear back from the team I will be in touch to let you know what's happened. 
Thanks,
Kath_F
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