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MEJ01
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Missing OnDemand/catch-up

Could anyone enlighten me as to why BBC programs have been missing from catch-up since Tuesday 8th Dec 2015, and the last episodes of The Walking Dead, American Horror Story, to name a few, missing from tv on-demand ( SD version ) ? Cost is going up but the service seems to continue to worsen.

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Rogman
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Re: Missing OnDemand/catch-up

And the last few Sleepy Hollow - this is becoming a real pain. VM please sort all this out ASAP

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Forum Team
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Re: Missing OnDemand/catch-up

Hi guys, 

 

Thanks for your post and apologies for the missing content. 

 

I've escalated this up to the team for them to check whether or not this is a fault or whether we haven't been given the content. Given that we only keep this content for 7 days, by the time they come back to me the content may have expired so it's worth having a look on a PC / Laptop via TV Anywhere: http://anywhere.virginmedia.com/

 

Whilst waiting for a reply from them, have you considered upgrading to TiVo®? BBC content is direct from the BBC iPlayer so you'll never miss your shows again Smiley Happy

 

You can discover all the great things about TiVo® here: http://virg.co/TiVo

 

Once I hear back from the team I will be in touch to let you know what's happened. 

 

Thanks,

Kath_F
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