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Tommyb24
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Message 171 of 258
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Re: Mcgregor fight error code

We have already contacted different numbers as you have stated and each number directed us to an automated message which was no help and told us the lines were closed! What else can we do, it isn't the first time this has happened.
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Community Lead
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Message 172 of 258
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Re: Le6/104

Hi @Elizaparvar

If you're experiencing the error message LE6 /104 when trying to order a Pay Per View event, then you'll need to call our TV Faults team to resolve this.

The number is 150 (free from Virgin Media landlines) or 0345 454 1111 (from all other lines).

Thank you

James


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RM20X
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Message 173 of 258
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Re: LE6/104 error ordering boxing.

Hi James. Thanks for replying. I've been on hold for 25 minutes and then I got cut off before answering.

This has happened before with other PPV events and to be honest, I've ended up streaming the events because I can never get a call answered by Virgin on the night of a fight. I can PM my details if you can get it sorted. I'm not willing to wait another 25 minutes to be cut off again.
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Community Lead
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Message 174 of 258
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Re: Mcgregor fight error code

Hi

Try Option 1, enter your phone number, then Option 2 and the option for V6 or TiVo. Ignore the option about TV pin reset. 


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nairn123
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Message 175 of 258
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Error LE6/401

keep getting this error when trying to order the fight. i was put on hold on the phone for 27 mins only to be hung up on. disgrace.
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Wall4
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Message 176 of 258
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Error code LE6/104

I'm trying to book and pay for the Mayweather/ McGregor fight and keep getting tbe error code LE6/104. Called 150 waited 29 mins got cut off!!!! On phone now for 21 mins. How can I fix this? Not happy

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chrissy63
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Message 177 of 258
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Re: Mcgregor fight error code

I managed to pay for the fight last week now On demand not working...Virgin media have promised me 3 times it would be up & running before 9pm tonight, but when I called last they told me won't be working for another 24 hours & I should watch one of the repeats tomorrow....if the service has been fixed!
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BulletMag
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Message 178 of 258
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Error LE6/302 when trying to purchase McGregor fight

Been trying to purchase the fight since setting up this nice shiny new V6 box,

constanly getting the error LE6/302, after ringing support first thing this morning I was told that they were aware of the issue and it should be resolved by 4pm, 

I tried to purchase the fight again at 5pm ...... Same error, so I called support again and was told that 8pm was now when the issue would be resolved.....

I have once again tried to purchase the fight at 9:30pm and have again relieved the same error, so back on the phone only to find that the support line is closed......

Fight time is fast approaching and I'm regretting upgrading to this V6 box

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benwilson1996
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Message 179 of 258
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Mcgregor Fight

I've tried to buy the mcgregor fight and the error:le6/104 has came up- I then tried to ring 0345454111 and it said that their line was closed

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AngryAtVMedia
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Message 180 of 258
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Error LE6/104

So I'm trying to order the Mayweather vs Mcgreggor fight to watch and I keep on getting the Error LE6/104 message.
So I took to phoning up customer support on the number given to me ( 0345 454 1111 )
Not once, not twice, but THREE times I was on hold for an estimated 30 mins to speak to a representative and around the 30 minute mark the cal just cut off.
Now I'm using my mobile phone to make the call so it's going to cost me extra money as well as time to wasted trying to get a hold of someone.
To say I'm angry is an understatement.
Terrible terrible service. I pay over £115 a month for this pile of rubbish.
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