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blindborris02
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Marks and Spencer vouchers?

When we signed up to virgin via a guy coming to the house we were told we would receive £100 in vouchers.

We commenced service maybe 8 months ago now and there's still no sign of them. Is there any way to chase these up at all?

[MOD EDIT: Subject heading changed to assist community]

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blindborris02
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Re: Marks & Spencer vouchers?

Any input from anyone?
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blindborris02
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Re: Marks & Spencer vouchers?

Still no reply from the forum team?



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Bingley
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Re: Marks & Spencer vouchers?

Best off putting this in to the managing your account -cable section.

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Re: Marks & Spencer vouchers?

Hi blindborris02,

 

Thanks for your post and a huge welcome to the forums. It's great to have a new face posting here. 

 

I'm sorry to hear you've not yet received your vouchers. This can sometimes happen but we are more than happy to chase things up for you. 

 

I have filled out an exception form for you and this has now gone over to the Rewards team. They will check your account to confirm eligibility and they'll come back to me. 

 

Once I hear back from the team, I shall let you know the outcome. 

 

Speak soon,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Re: Marks & Spencer vouchers?

Hi blindborris02,

 

Thanks for your patience whilst I looked into this for you. Smiley Happy 

 

The team have come back to me now and have confirmed eligibility. 

 

The next step is to send your details over to the company that provide these vouchers. This will be done tomorrow for you. You should keep an eye on your email inbox as well as the junk/deleted folders. 

 

If you've still not received anything within a week, come back and let me know Smiley Happy

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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