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chocsanta
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Madam Secretary unavailable Episode 6 and the remaining disappeared

Hi 

We have been enjoying season 2 of Madam Secretary on catch up - that is, until last week when we tuned in for episode 6, and discovered that this and all episodes had disappeared.

We thought this may just have been a passing glitch, but on trying again last night, still no joy.

Could you look into this for us please Smiley Happy

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Re: Madam Secretary unavailable

A warm welcome to our community chochsanta,

I just wanted to pop by and let you know we are currently working to resolve this as soon as we can.  We have had a few reports of missing episodes of Madam Secretary so we have raised this to our fault teams to work on.

We're due an update by 21st March, if the episodes haven't returned by then please give us a shout and request an update.  The reference number for this is F004299290.  You can also keep track of any updates via our Service Status Page.

Thank you for your patience, we'll have this fixed as soon as possible.

Collette Smiley Happy


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Message 2 of 8
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Re: Madam Secretary unavailable

A warm welcome to our community chochsanta,

I just wanted to pop by and let you know we are currently working to resolve this as soon as we can.  We have had a few reports of missing episodes of Madam Secretary so we have raised this to our fault teams to work on.

We're due an update by 21st March, if the episodes haven't returned by then please give us a shout and request an update.  The reference number for this is F004299290.  You can also keep track of any updates via our Service Status Page.

Thank you for your patience, we'll have this fixed as soon as possible.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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chocsanta
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Re: Madam Secretary unavailable

Hi Collette

Many thanks!  Smiley Happy

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Ecw
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Re: Madam Secretary unavailable Episode 6 and the remaining disappeared

Hi,

I am also not seeing episode 6. This is now the 27th March. How do I get to see this?
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Re: Madam Secretary unavailable Episode 6 and the remaining disappeared


Ecw wrote:
Hi,

I am also not seeing episode 6. This is now the 27th March. How do I get to see this?

The episode was pulled last wednesday because of the terrorist attack in London, it wa available on demand briefly but pull I assume because the episode had not yet been broadcast, it will be broadcast this wednesday at the normal time and I assume it will again be available to ondemand






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lambeek
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Re: Madam Secretary unavailable Episode 6 and the remaining disappeared

Still can't get any episodes from season 3 of Madam Secretary to play from On Demand. Also have been unable to record them since episode 6 was pulled off the air.  Any idea when this is going to be fixed and will all the missing episodes (currently 7 and presumably this week's episode 8) will be restored? 

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Re: Madam Secretary unavailable Episode 6 and the remaining disappeared

Hi Iambeek,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with On Demand.

 

I've checked our office TiVo® and we currently have episodes 5, 6, 7, and 8 available from season 3 of Madam Secretary.

 

Are you still unable to access these episodes?

What happens when you try to watch them?

 

Speak soon Smiley Very Happy

 

Josh


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lambeek
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Re: Madam Secretary unavailable Episode 6 and the remaining disappeared

All working again now, thank you. 

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