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charlyjess1973
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Madam Secretary disappeared

Madam Secretary has gone from my pick list as of three days ago. I am on package L. I was on episode 4 and I have checked on the schedule that they are still available to watch but I cannot access them. What has happened? I have rebooted my box to see if that was the problem.  I don't want to miss the episodes because of a mistake.

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Re: Madam Secretary disappeared

Hi charlyjess1973,

A warm welcome to our community Smiley Happy

I will be happy to help check out what's happening with Madame Secretary for you.  Can you please tell me what episodes you can see currently?

I have had a look on the office TV and we have episodes 4 and 5 showing of series 2.  Let me know and I can help further.

Collette Smiley Happy


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charlyjess1973
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Re: Madam Secretary disappeared

Hi

 

I cannot see any episodes of Madam Secretary they have all disappeared!

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Re: Madam Secretary disappeared

Hi charlyjess1973,

Thanks for your reply Smiley Happy

I have just checked and we now have an issue raised with our fault teams due to a number of reports of missing episodes of Madam Secretary.  This is currently being worked on to resolve as soon as we can.  

We're expecting an update by 21st March, if by then the episodes haven't returned, please don't hesitate to give us a shout.  The reference number for this is: F004299290.

You may also be able to check for updates via our Service Status Page.

Let me know how you get on, I'm sorry for the inconvenience caused.

Collette Smiley Happy


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