Thanks for posting!
Really sorry to hear you're having trouble with your TiVo®.
I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.
Tech fan? Have you read our Digital life blog yet? Check it out
Thanks for the details!
I've located your account and I can see you've already spoken to our team regarding this. Are you still experiencing the same issue?
I just wanted to pop by and let you know that I can see that you have contacted us since you last posted. I can see you have an engineer booked to call round and fix for you which is great to see.
It would be great if you can let us know how you get on after the engineer visit, we're here to help if you need us.