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Registered: ‎28-01-2013
Message 1 of 7 (85 Views)

M59 error

Hi my TiVo box is running very slow and now I've got M59 error message, tried connection to network but it's stuck on 6%, tried rebooting but not working cheers Steve
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Registered: ‎04-07-2016
Message 2 of 7 (67 Views)

Re: M59 error

Hi Stevebo,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with your TiVo®.

 

I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Speak soon Smiley Very Happy

 

Josh


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Message 3 of 7 (58 Views)

Re: M59 error

Hi Stevebo,

 

Thanks for the details!

 

I've located your account and I can see you've already spoken to our team regarding this. Are you still experiencing the same issue?

 

Speak soon Smiley Very Happy

 

Josh


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Message 4 of 7 (55 Views)

Re: M59 error

Yeah no change just loading at 6%
Cheers Steve
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Message 5 of 7 (48 Views)

Re: M59 error

[ Edited ]
Hi if there's anyone still there the guide is back but the box is incredibly slow, rewind and pause live TV doesn't work properly either
Done the thumbs up /down trick but didn't work
Thanks Steve
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Message 6 of 7 (43 Views)

Re: M59 error

Nobody interested then it looks like I'll be of to sky then
Thanks
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Message 7 of 7 (28 Views)

Re: M59 error

Hi Stevebo,

I just wanted to pop by and let you know that I can see that you have contacted us since you last posted.  I can see you have an engineer booked to call round and fix for you which is great to see.  

It would be great if you can let us know how you get on after the engineer visit, we're here to help if you need us.

Collette.


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