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alisonfenton
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Lost tv signal

The tv signal went off. The light under the heart symbol just keeps flashing. Tried resetting the box. What can I do?
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Superuser
Superuser
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Re: Lost tv signal

Could be local network fault or power outage. Check the service status via the link at the top right of this page. If nothing shows up then ring faults.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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PeteH
Fibre optic
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Re: Lost tv signal

Ringing faults said repair by 11:30pm until recently, it now says final checks. Would be nice to get a posting here about what happened and why for us techie types, may not be same area as OP so a bit of detail would help.

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Forum Team
Forum Team
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Re: Lost tv signal

Hi alisonfenton, 

 

Thanks for your post and welcome to the forums. It's great to have you here. 

 

I'm really sorry to hear that you are having an issue with your TV service. I hate it when my services go down so understand just how frustrated you are. 

 

I've not been able to locate your account to take a look at things this end. I've sent you a private message asking for some information. Once I get your reply I can then help further Smiley Happy

 

Speak soon,

Kath_F
Forum Team

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