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PW60
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Lost TV Channels

We have lost some of our TV channels e.g. BBC1,2, ITV, CH4 etc. Lost since Thursday when we had nothing and since then some have come back but still missing a lot and no catch up TV either. Phoned 150 on Thursday, cut off with no reply 4 times. Got through yesterday and initially it would be fixed by 4pm then when i called back, it would be fixed by 10pm. Today i've been told it could take 24 hours or i could need an engineer to call on Tuesday. 

Not feeling very optimistic based on previous experience with a broadband problem which had a similar pattern of will be fixed by x then y then... ended up being over a month.

We've rebooted many times, message on screen is ref 3202 and for on demand it is 1033. Can anyone help?

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Re: Lost TV Channels

Good news. BBC1 just came to life and looks like the other channels and On Demand are back too. Fingers crossed whatever it was is fixed and I can watch some Davis Cup.

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