Menu
Reply
  • 1
  • 0
  • 0
Spib
Joining in
128 Views
Message 1 of 2
Flag for a moderator

Loss of channels

Last night I changed my package to the big kahuna and they added sports and movies as a promotion. It says I still get Xl TV, as with my last package. Within minutes I'd lost the hd channels and +1 channels you get with the Xl package.
0 Kudos
  • 13.73K
  • 563
  • 964
Forum Team
Forum Team
88 Views
Message 2 of 2
Flag for a moderator

Re: Loss of channels

Hi Spib

 

Welcome to the Community, I'm really sorry to learn about the trouble you've had since changing your package.

 

I can see you've spoken to our team about the specifics of your upgrade, if you want to ask any more questions I'll be here to help you Man Happy

 

I hope you enjoy your new services!

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos