Friends of mine have had a new service added its called full house limited edition and includes 200 vivid bt sports and sky cinema all in HD for £39 a month. 12 month contract with new v6 box. They are all existing customers. I was sent a first from virgin for this offer but when I phoned up to get it one assistant said the package is available but i can't get it as I'm already a TV customer. He was from sales dept. He put me on to retentions who tell me there is no such package and the best they could do was to give me sky cinema at an extra £33 a month. I never get any of the decent packages with virgin I always miss out. They are the worst company I have ever dealt with some of the assistants don't have a clue and others are just so rude. I can't wait to leave and am actually thinking of paying to leave early. I've had it with virgin. My friends are all laughing at me as I'm the only one of of 8 who got told I wasnt getting the deal. Anyone else having this issue.
I'm not stupid I know what I'm talking about. It was £39 for existing customers and sent to my home address. I can read you know. The offer you are talking about isn't what I was sent. Plus many of my friends have just signed up to it. All existing customers.