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Welcome to the community
I'm sorry to hear that you're getting this error on the VBox. I will be happy to help check this out for you.
I have contacted your box remotely and all looks ok from here with the signal. How are things looking today?
If you're still getting this error, let me know and I can help further.
I look forward to hearing from you.
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working fine now...thanks
Thank you for the update
I'm pleased to hear all is ok now for you. Should you have any further troubles with the service or you just have a query, don't hesitate to give us a shout.
We're here to help anytime you need us.