Menu
Reply
  • 2
  • 0
  • 0
Morris931
Joining in
495 Views
Message 1 of 3
Flag for a moderator

Ld01

Hi I'm having a issue with my virgin + box screen is showing ld01 and won't turn on?
0 Kudos
  • 227
  • 20
  • 45
scouser73
Superfast
487 Views
Message 2 of 3
Flag for a moderator

Re: Ld01

Hi Morris931,

Please contact Virgin Media on 150.

Press Option 1 enter telephone or account number then select Option 2, & select Option 2 again to speak to an operator.

Regards,

scouser73


152 Mbp/s Broadband - Windows 10 [Home] - SuperHub 3.0 - HTC Desire 825
  • 6.85K
  • 217
  • 511
Forum Team
Forum Team
470 Views
Message 3 of 3
Flag for a moderator

Re: Ld01

Hi Morris931,

 

Welcome to the Community Forum, I'm sorry to hear that your V+ box is not working and getting error Ld01. 

 

I have been able to access your account and run testing to your equipment and can see a problem that I will need to get an engineer out to resolve.

 

I'll send you a private message requesting further details. Just check the purple envelope at the top right of this page.

 

 

Speak soon,


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos