Please contact Virgin Media on 150.
Press Option 1 enter telephone or account number then select Option 2, & select Option 2 again to speak to an operator.
Welcome to the Community Forum, I'm sorry to hear that your V+ box is not working and getting error Ld01.
I have been able to access your account and run testing to your equipment and can see a problem that I will need to get an engineer out to resolve.
I'll send you a private message requesting further details. Just check the purple envelope at the top right of this page.
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