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Stacey54
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LD30 and LD40 error codes

Box will not turn on, it states that it is going to turn on but the screen stays blank.. i have pressed the standby button for 4 seconds until Stop appears but this doesnt resolve the issue, it just says stop for ever, I have changed the boxes around, the one upstairs is now down stairs and visa versa, the other works fine in both rooms but this doesnt work in either room, this bow is faulty and it needs replacing .. could you check it online for me.. send me a new box or arrange an engineer to come and look at it for me Thankyou ..

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Superuser
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Re: LD30 and LD40 error codes

If its a V+, holding the down arrow (bottom) on the circular buttons on the front of the box may trigger the boot sequence. If not then CS may be able to send a "hit" to the box to wake it up. Failing that replacement is the only option. 

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 


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Superuser
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Re: LD30 and LD40 error codes

If its a V+, holding the down arrow (bottom) on the circular buttons on the front of the box may trigger the boot sequence. If not then CS may be able to send a "hit" to the box to wake it up. Failing that replacement is the only option. 

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Stacey54
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Re: LD30 and LD40 error codes

The box is now showing green light and showing channel number but still i have no screen, or blank black screen I will keep my eye on it and maybe reply again tomorrow. Boot sequence maybe initialised.

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Superuser
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Re: LD30 and LD40 error codes

If you can try another HDMI or SCART lead connection to the TV to eliminate this as an issue, it may help.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team
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Re: LD30 and LD40 error codes

Hello Stacey54,

 

Welcome to the community.

 

I have been able to locate your account and I can see your box is showing online and on a channel but I would just like to check whether you have a picture now otherwise I would like to send one of the team out to take a look at this for you.

 

Looking forward to hearing from you

 

 

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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