Not a question more of an idea, a little thought ... I saw an advert for virgin media and also your competitor sky, both of you offering bonuses and incentives to get new customers to join or sign up. I was thinking what about the people that have stayed faithful to virgin year in year out. How about a little bonus or incentive for us, just thought maybe you could give the people that have stayed with you long term a little incentive for christmas and the new year, just a little gift to say thank you to us all for sticking around. Maybe you could do it as an aniversary thing 5 years gets a small gift 10 years the next gift up and so on ... as i said just an idea its always good to get new customers but even better to keep the customers you already have as well ... Wishing you all a Happy Christmas and a wonderful New Year.