Changed box around 5 and activated via phone. Now box says seems smartcard invalid 3009. Tells me to use troubleshooting option in help, this says service unavailable 1036. Getting Fed up with technology!
Thanks for posting and I'm sorry to learn about the issues you've been experiencing with your replacement box.
I just need to find out a couple of details about this box so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.
Speak to you soon
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