My box got unplugged for a while and now I have the invalid smart card error, any chance I could get a refresh signal sent? Thanks.
Thanks for posting. I'm sorry to hear you're getting an invalid smart card error 3014.
I've managed to locate your account. I've sent the relevant signals down the line for you. Can you please restart the box? Does the service work now?
Please let me know how you get on.
I've just checked and it's working fine now, thanks a lot.
Thanks for keeping me updated.
I'm really pleased to hear it's working again. We're always here to help if you need us.
Take care and enjoy your TV.