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Installation appearing after 6 months

When I turned on my virgin box today instead of the time appearing, installation comes up and I get prompted to press 1 or other button but when I press it nothing happens. The box has been working fine for the last 6 months

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Re: Installation appearing after 6 months

Hi mwhatley,


A warm welcome to the community Smiley Happy

I'm sorry to hear that you're having trouble with the TiVo® right now.  I'll be happy to take a look at this for you.

At the moment I have been having trouble locating your account, I will request further details in a private message.

Look for the envelope icon above.

Collette Smiley Happy

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