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brownowl58
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If On Demand is not showing the episode it states, can anything be done?

Been watching the series 5 of Haven BUT episode 14 is not episode 14, its episode 1.

Can anythign be done?

Can Ic omplain to anyone - flaming annoyed !!!!!!!

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Forum Team
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Re: If On Demand is not showing the episode it states, can anything be done?

Hi brownowl58,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that the episode 14 isn't showing the correct content.  I'll be happy to help check this out for you.

 

I have taken a look in the office TV and ordered episode 1 which played out fine.  I then went straight to episode 14 and it showed something different.  

 

Can you re-order the programme for me please and let me know if it's still doing the same for you or if it's has now been rectified?

 

If it is still showing episode 1 content for episode 14 then let me know and I can get this escalated for you.

 

Keep me posted, I'm here to help. Smiley Happy


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brownowl58
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Re: If On Demand is not showing the episode it states, can anything be done?

Hi is still doing the same. ....episode 14 of series 5 is actually episode 1.
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brownowl58
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Re: If On Demand is not showing the episode it states, can anything be done?

Please check my reply posted on 30 October !
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Forum Team (Retired) BenD_H
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Message 5 of 5
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Re: If On Demand is not showing the episode it states, can anything be done?

Hi Brownowl58,

 

Thank you for coming back and posting, I'm sorry that one of the team haven't been back sooner. 

 

I've checked the S5 E1 and also S5 E14, they are showing the correct information and content now. Can you please tell me how you are searching for this, if this is still happening? 

 

Many thanks and hope you continue to enjoy the show Smiley Happy

 

Ben


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