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andrewburgess
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IPlayer keeps stopping

My iPlayer keeps stopping then saying program unavailable. All other stuff works fine..

Any ideas..
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Re: IPlayer keeps stopping

Hello andrewburgess,

 

Welcome to the community Smiley Happy

 

How long has this been happening for and is this happening on any particular program on iPlayer?

 

Looking forward to hearing from you

Rose
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andrewburgess
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Re: IPlayer keeps stopping

its does it on all iplayer programs.

have switched ub off and the tivo box but still does it.

thanks

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Re: IPlayer keeps stopping

Hi andrewburgess,

 

Thanks for getting back to us!

 

I've run a diagnostic on your equipment and I can see an issue with your signal levels that may be causing the issue. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.

 

Speak soon Smiley Very Happy

 

Josh


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