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Paulmcd50
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I rented a movie On Demand but service unavailable whole rental period.

  • I was charged and want my money back. Where's web chat, Don't want phone hassle?
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Forum Team
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Re: I rented a movie On Demand but service unavailable whole rental period.

Hi Paulmcd50,

 

Welcome to the Community and thanks for posting on the ForumSmiley Happy Sorry that you weren't able to see the On Demand film you ordered. 
 
Online Chat can be accessed via www.virginmedia.com/help then click on Contact Us.  Choose a topic then an option of what the issue is then you will see the option to click on Online Chat.
 
Please let us know how you get on with that.
 
Thank.

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