I hope you are well and I'd like to give you a warm welcome into the Community
I am very sorry to read about the error message here, looks like the services are going through some problems with them both being offline from the network. i would like to have an engineer to come and take a look here as with no known outage relating to this, it would need resolving from a hands on perspective.
If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope