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29jan61
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I have just signed up to Netflix and running 152mb speed internet, why do the films freeze.

Is speed an issue when using Netflix, froze about 4 times last night, first time using it. 

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Re: I have just signed up to Netflix and running 152mb speed internet, why do the films freeze.

Hi 26jan61

 

Thanks for your post and welcome to the forums.

 

My apologies you are having issues with your TiVo® service  Netflix app.

 

I can see that you have also discussed this, and I have replied to you here with information and some support.

 

It would be great if you could take a look at that reply.

 

If you need any other support , please let me know.

 

Kind regards

 

Karen

Karen_A
Forum Team

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