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oak959
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I can not get all my channels because of no signal

Not getting signal to some of my tv channels 

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Re: I can not get all my channels because of no signal

Hi oak959,

 

Thanks for posting!

 

I'm really sorry to hear you're having trouble with your channels.

 

I've run diagnostics on your equipment and I can see an issue with your Downstream power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Re: I can not get all my channels because of no signal

Hi oak959,

 

Thanks for posting!

 

I'm really sorry to hear you're having trouble with your channels.

 

I've run diagnostics on your equipment and I can see an issue with your Downstream power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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