Menu
Reply
  • 3
  • 0
  • 0
Danp91
Joining in
153 Views
Message 1 of 6
Flag for a moderator

How long does it take for upgraded Sports to come on?

Hi,
I have upgraded to included Sports and movies to my package at 11 am this morning, how long does it usually take to come on the box as I was hoping to watch the football this afternoon?
Thanks
0 Kudos
Reply
  • 10.14K
  • 1K
  • 1.88K
Superuser
Superuser
143 Views
Message 2 of 6
Flag for a moderator

Re: How long does it take for upgraded Sports to come on?

If you upgraded online, 24 to 48 hours.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos
Reply
  • 3
  • 0
  • 0
Danp91
Joining in
140 Views
Message 3 of 6
Flag for a moderator

Re: How long does it take for upgraded Sports to come on?

Thanks. Is there anything I could do to speed.it up?
0 Kudos
Reply
  • 10.14K
  • 1K
  • 1.88K
Superuser
Superuser
136 Views
Message 4 of 6
Flag for a moderator

Re: How long does it take for upgraded Sports to come on?

The request is passed to UK call centre staff to update manually, but they don't work Sundays. You could chance calling the offshore bods, but no guarantees they will get you on any quicker.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos
Reply
  • 6.77K
  • 273
  • 491
Forum Team
Forum Team
113 Views
Message 5 of 6
Flag for a moderator

Re: How long does it take for upgraded Sports to come on?

Hi Danp91,

 

Welcome to the Community!

 

As Nodrogd has said, it can take up to 48hrs for the package to appear after ordering. Is everything working OK now?

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 3
  • 0
  • 0
Danp91
Joining in
110 Views
Message 6 of 6
Flag for a moderator

Re: How long does it take for upgraded Sports to come on?

Thank you. I rang customer service and they were able to make the changes immediately
0 Kudos
Reply