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Danp91
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How long does it take for upgraded Sports to come on?

Hi,
I have upgraded to included Sports and movies to my package at 11 am this morning, how long does it usually take to come on the box as I was hoping to watch the football this afternoon?
Thanks
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Superuser
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Re: How long does it take for upgraded Sports to come on?

If you upgraded online, 24 to 48 hours.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Danp91
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Re: How long does it take for upgraded Sports to come on?

Thanks. Is there anything I could do to speed.it up?
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Superuser
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Re: How long does it take for upgraded Sports to come on?

The request is passed to UK call centre staff to update manually, but they don't work Sundays. You could chance calling the offshore bods, but no guarantees they will get you on any quicker.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Forum Team
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Re: How long does it take for upgraded Sports to come on?

Hi Danp91,

 

Welcome to the Community!

 

As Nodrogd has said, it can take up to 48hrs for the package to appear after ordering. Is everything working OK now?

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Danp91
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Re: How long does it take for upgraded Sports to come on?

Thank you. I rang customer service and they were able to make the changes immediately
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