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Squidge
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How long before I see extra channels after upgrading?

I upgraded yesterday evening online. I have had an email to confirm the order but still not seeing on my tv.

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rps1013
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Message 2 of 6
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Re: How long before I see extra channels after upgrading?

Online upgrades tend to take longer, I think the website states 48hrs from confirmation.

Phoning is always quicker so if you need the channels today I would give 150 a call and speak to them and see if the order can be done whilst you wait. Channels will be on within 4 hrs but usually they come on before you finish the call.
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Forum Team
Forum Team
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Message 3 of 6
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Re: How long before I see extra channels after upgrading?

Hi Squidge

 

rps1013 is correct, it's normally 24 - 48 hours maximum once the upgrade has been confirmed. 

 

Is this working for you now?

 

Take care

Craig


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Tinkerbell1401
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Message 4 of 6
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Re: How long before I see extra channels after upgrading?

Hi I upgraded my channels over 4hours ago by phone and my sports or movies is still not on what do I do
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Superuser
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Message 5 of 6
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Re: How long before I see extra channels after upgrading?

Rebooting the box is always a good start. If they dont appear after 24 hours, chase VM up.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team
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Re: How long before I see extra channels after upgrading?

Hi Tinkerbell1401,

 

Welcome to the forums Smiley Happy

 

How are things looking today?  If you're still not receiving the new channels you have upgraded to, let me know and I can help if you need me.

 

Keep me posted Smiley Happy

 

 


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