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Skiathos12
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How do you speak to humans on customer service

I need to speak to customer services how do I get someone some of the channels I had on normal tv are no longer free since I switched to virgin
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Forum Team
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Re: How do you speak to humans on customer service

Hello Skiathos12,

 

Thanks for posting in the community.

 

You can call our team on 150 from a Virgin Media landline or 0345 454 1111 from any other phone and by choosing the relevant department someone will be able to discuss this with you.

 

Alternatively you can let me know what channels you used to have so I can check what package they're on or you can take a look at our TV guide here which lists every channel and package we have available.

 

 

Rose
Forum Team


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