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pagesi
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How do i contact Virgin media if i am ringing on behalf of my mother who can t remember her password.I wa

My mother has been loyal customer for ten years ,she wants to upgrade her TV box how does she go about it. 

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fatblokefletch
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Re: How do i contact Virgin media if i am ringing on behalf of my mother who can t remember her password.

Regretfully it's your mother who will have to call in as she is the account holder.

Forgetting the password is not a problem ... they will just ask her other details instead to verify her identity.

 

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