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Stephwaggy
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How do I move my V+ box from 'stop' message - or do I need anew box.

Does the stop message on my v+box mean I need a new one or can I still use it ?

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Superuser
Superuser
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Re: How do I move my V+ box from 'stop' message - or do I need anew box.

If the box is stuck on STOP then it wont boot, & will not be useable. Replacement is the usual result.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team
Forum Team
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Re: How do I move my V+ box from 'stop' message - or do I need anew box.

Hi Stephwaggy

 

Welcome to the Community,  I'm really sorry to learn about the problems you've experienced with your service lately.

 

From checking your account, I can see you've been able to give the team a call and arrange for action to be taken to resolve this, which is excellent news. I've sent you some confirmation information in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

Sorry again for the inconvenience this has caused, we're looking forward to putting it right.

 

Talk soon

Craig

 

 


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