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zoe32
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Help please

Hi I had virgin installed today and im on the big kahuna sports and movies, it also came with an extra box but it doesn't have all the channels that i have on the TiVo box was just wondering why this is.

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Superuser
Superuser
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Re: Help please

The second box, even if its not a TiVO should have the same linear channel line up. There are a few exceptions (Vevo for instance), but your additional box will tell you if you try to use a TiVO only channel.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team
Forum Team
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Re: Help please

Hi zoe32,

 

A warm welcome to the community Smiley Happy

 

I'm sorry to hear that your additional set top box isn't showing all the channels right now.  I'd like to help sort this out for you.

 

Firstly, I just wanted to find out if the issue is still present today?  If so, give the box and reboot by powering off/on again and this will refresh things for you.  If this has not resolve the missing channels, let me know and I can help further.

 

I look forward to hearing from you.

 

Collette Smiley Happy


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