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deano1
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Help needed please been waiting over a month for virgin media to come a connect my TiVo box up

Hi all really getting fed up of virgin and will soon be going back to sky if they don't get there fingers out been waiting over a month for them to come out and connect my TiVo box up first time told me a date then phoned back a few days later to be told it hadn't been logged and then would ring me back next day with a urgent appointment still nothing ?

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Superuser
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Re: Help needed please been waiting over a month for virgin media to come a connect my TiVo box up

What is missing that they can't connect up? Is it the wiring inside/around the house, or is it the drop-line from the cabinet?

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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deano1
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Re: Help needed please been waiting over a month for virgin media to come a connect my TiVo box up

Hi we have broadband and tv all ready we just need a cable running in to our living room where we want the TiVo box as got no cable there.

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Forum Team
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Re: Help needed please been waiting over a month for virgin media to come a connect my TiVo box up

Hi deano1,

 

Thanks for posting!

 

I've had a peek at your account and I can see an install date has been booked for you.

 

Let me know how it goes and give me a shout if you need anything else.

 

All the best  Smiley Very Happy

 

Josh


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