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Mich24
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Hayu

My hayu loads ok but will not play any shows at all amessage appears at the top of the screen saying unable to play this...
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Jen_1
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Re: Hayu

This is the problem I have been having since December! Is yours now sorted?
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Forum Team
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Re: Hayu

Hi Mich24,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with hayu.

 

I've checked the account and I can see an issue with the hayu app at the moment - Ref.(F004927207). Our technicians are working to get this sorted as soon as possible and have set a review date of 20th December.

 

Sorry for any inconvenience this may cause.

 

Josh
 


Tech fan? Have you read our Digital life blog yet? Check it out


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Mich24
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Re: Hayu

Thanks for your help
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Jen_1
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Re: Hayu

This is the problem I have been having since December! Is yours now sorted?
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Mich24
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Re: Hayu

No still not working.
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Re: Hayu

Hi all,

Really sorry about this!

Our team are still working on getting this resolved. We'll let you know as soon as we have an update.

All the best

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Codystar
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Re: Hayu

Any idea when this problem is getting sorted as it has been 5 months now that I have not been able to watch my app??
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Re: Hayu

Hi Codystar,

 

Sorry again for the on-going issues with this.

 

No update as of yet, our team are still working on a fix for this.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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