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Beaton8811
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HayU problems

Have trouble with Hay U when watching anything on it via tivo box it keeps freezing and not doing anything for 10-20 minutes at a time. Can any body help
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Re: HayU problems

Hi Beaton8811,

 

Welcome to the Community.

 

Sorry to hear you're having TiVo® trouble. Do any of the other apps such as Netflix or YouTube freeze at all?

All the best

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Beaton8811
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Message 3 of 6
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Re: HayU problems

Hi, no other apps keep freezing just Hay U
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Re: HayU problems

Hi Beaton8811,

 

Thanks for the reply!

I'd like to ask a few more questions to see if we can sort this out for you.

  • Does it freeze constantly or is it only certain times of the day?
  • Is your Catch Up/ On demand working OK?
  • Have you rebooted the TiVo® recently?

If you can let me know that would be awesome!

Josh

 


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Beaton8811
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Message 5 of 6
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Re: HayU problems

Hi, it freezes constantly, no matter what time of day it is. Catch up/on demand is working fine and rebooted TiVo box last night.

Thanks
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Re: HayU problems

Hi Beaton8811,

 

We're running a few more checks for you now. I've sent you a private message (purple envelope in the top right of your screen) so we can go into more detail for you.

Thanks

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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