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ClaireP
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HAYU android app to TV

Hi,

I have recently signed upto HAYU with Apple (mainly because I can sign up online, instead of having to ring call centre). Can I use this account to access HAYU on Virgin TV?

Cheers,
Claire
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Re: HAYU android app to TV

Hi ClaireP,

 

Welcome to the Community!

You should be able to use the same log in details to log into the app on the TiVo® box.

Let me know if you get any issues with it!

All the best  Smiley Very Happy

 

Josh


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ClaireP
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Re: HAYU android app to TV

Hi Josh,

It's saying I need to upgrade and to call Virgin. Any ideas?

Cheers
Claire
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Re: HAYU android app to TV

Hi ClaireP,

I've confused myself a bit!

You'll need to cancel your subscription and set up a new one through the TiVo®.

 

It's still exactly the same price and you'll still be able to use Hayu on other devices, but to use Hayu on the TiVo you'll need to subscribe through Virgin Media.
 

There's more information available on our Help and Support site.

Sorry for the confusion!

Josh

 


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