Welcome to the community.
Sorry to learn this episode is still missing for you.
Is this episode missing from both boxes or just the one?
Also how are you searching for this episode, what channel is it from?
Looking forward to hearing from you
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Thanks for getting back to me and I'm sorry for the delay!
When I check our TiVo® in the office I'm able to view episode 5 and 6 of series 2 when using the search and browse option.
Before I raise this further I have sent a signal to your TiVo® box so if you could reboot by the mains and let me know if episode 5 has appeared please.
Speak to you soon.