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AReith
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Grantchester series 2 episode 5 on demand

Grantchester Series 2 Episode 5.... where is it? It's missing from on demand??!? Is kind of a key episode. Thus was raised on 16/12/16 and a month later not been fixed???
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Re: Grantchester series 2 episode 5 on demand

Hello AReith,

 

Welcome to the community.

 

Sorry to learn this episode is still missing for you.

 

Is this episode missing from both boxes or just the one?

 

Also how are you searching for this episode, what channel is it from?

 

Looking forward to hearing from you

Rose
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AReith
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Re: Grantchester series 2 episode 5 on demand

On my TiVo box. Using search function and going through ITV collections. Why offer a service that is incomplete?!
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Re: Grantchester series 2 episode 5 on demand

Hello AReith,

 

Thanks for getting back to me and I'm sorry for the delay!

 

When I check our TiVo® in the office I'm able to view episode 5 and 6 of series 2 when using the search and browse option.

 

Before I raise this further I have sent a signal to your TiVo® box so if you could reboot by the mains and let me know if episode 5 has appeared please.

 

Speak to you soon.

Rose
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