Re: Got new TV box last night, netflix and youtube stuttering
Was the TiVO a self-install? This is always a possible risk with self-installing this piece of kit. The TiVO contains its own internet modem, which uses a different part of the frequency spectrum to the streamed TV signals on VM's cable. If these are out of tolerance, an install enginer would make the necessary adjustments. Something that customers cannot do. Call faults & they will run some tests to see whether it is your levels or some other issue.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile