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hobbscross
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GHOSTING

hi

just moved across from Sky and am disappointed with picture quality on virgin. HD seems ok but on both my boxes I have significant ghosting 

in addition my BB speed is less than half the 100mb advertised. 

On install the engineer used the existing cable from an NTL install several years ago. This needed a join in the loft and an additional two joins before reaching the TiVo box and router. The second to has one additional join. Has this affected the signal quality and speed

On install the engineer used the existing cable from an nTL install years ago which required 3 joins before reaching the main tv and 2 before the bedroom to ... Has this affected the signal quality and speed 

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Forum Team
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Re: GHOSTING

Hi hobbscross,

 

Welcome to the Community!

 

I'm sorry to hear you've had such a bad start.

 

I'd like to send a technician to check out your setup and get it sorted out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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