Welcome to the Community!
Sorry to hear you're having trouble with your V+ Box.
When the box freezes, does the picture break up at all? Have you rebooted the box at the mains recently?
Look forward to hearing from you!
Tech fan? Have you read our Digital life blog yet? Check it out
Thanks for the response!
I'd like to send a technician to take a look at this for you.
I've sent you a private message (purple envelope at the top right of your screen) so I can get this arranged.