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Carlos2
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Freezing picture

Hi have a TiVo box in the front room and a vbox in back room v box picture is breaking up and freezing all the time any help much appreciated thanks

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Superuser
Superuser
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Re: Freezing picture

What did the Faults team say when you talked to them?

You'll get an immediate response if you give them a ring on 150 (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)

This is primarily a user community forum and while the VM forum team do endeavour to read and, where appropriate, respond to every thread, it can take them a few days to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.


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Forum Team
Forum Team
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Re: Freezing picture

Hello Carlos2,

 

Welcome to the community Smiley Happy

 

I have located your account to run a couple of checks on the box and I can see there are some signal issues so I would like to arrange for someone to take a look at this for you.

 

If you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.

 

Speak to you soon

 

 

 

Rose
Forum Team


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