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alex495
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Freezing V HD Box

Hi

I have an additional V box in my house and recently it has been freezing occasionally and in order to fix it I have to change the channel so the screen turns black then wait a few moments until the picture returns then I can turn back to the channel I am viewing. On top of this I am really struggling with the slowness and lack of response from my main TiVo box which can stop responding completely for minutes on end. Is there any way I can resolve the freezing issue and speed up the responsiveness of my Virgin tv boxes?

Thanks.

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Re: Freezing V HD Box

Hi alex495,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TV service.

 

I've sent you a private message (purple envelope at the top right of your screen) so we can discuss some details with you.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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