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Thorntinho
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Free wine offer

Hi there,

We signed up to the Full House (XL) package a few months back at a time when the new customer offer entailed receiving a case of free wine but have yet to receive anything or any correspondence regarding this?

Can anyone help?

Thanks a lot.
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Forum Team
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Re: Free wine offer

Hi Thorntinho,

 

Thanks for your post and a huge welcome to the forums. It's great to have a new face posting here. 

 

I'm sorry to hear you've not yet received your wine yet. This can sometimes happen but we are more than happy to chase things up for you. 

 

I have filled out an exception form for you and this has now gone over to the Rewards team. They will check your account to confirm eligibility and they'll come back to me. 

 

Once I hear back from the team, I shall let you know the outcome. 

 

Speak soon,

Kath_F
Forum Team

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Thorntinho
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Re: Free wine offer

That's brilliant Kath, thank you very much!

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