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davlaurjen
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Forgotten Pin Number

Tried default and all usual combos.

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Forum Team
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Message 2 of 7
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Helpful Answer

Re: Forgotten Pin Number

Hi davlaurjen, 

 

Thanks for your post and apologies to hear your PIN isn't working. 

 

You can reset your PIN by following these steps:

  1. Press Home on your remote
  2. Select Help & Settings
  3. Select Help
  4. Select TV Care
  5. Select Reset my PIN

If you have any further issues, pop back and let us know Smiley Happy

 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

Tech fan? Have you read our Digital life blog yet? Check it out




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Message 2 of 7
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Helpful Answer

Re: Forgotten Pin Number

Hi davlaurjen, 

 

Thanks for your post and apologies to hear your PIN isn't working. 

 

You can reset your PIN by following these steps:

  1. Press Home on your remote
  2. Select Help & Settings
  3. Select Help
  4. Select TV Care
  5. Select Reset my PIN

If you have any further issues, pop back and let us know Smiley Happy

 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

Tech fan? Have you read our Digital life blog yet? Check it out



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davlaurjen
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Re: Forgotten Pin Number

Thanks.That's me sorted now.

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Cottarville64
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Re: Forgotten Pin Number

How do you get a PIN number 


davlaurjen wrote:

Tried default and all usual combos.


 

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Superuser
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Re: Forgotten Pin Number


Cottarville64 wrote:

How do you get a PIN number 


davlaurjen wrote:

Tried default and all usual combos.


 


The default is 1-2-3-4






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banksi
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Message 6 of 7
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Re: Forgotten Pin Number

I had the same issue, Virgin CS reset the pin to 1234 but the TiVo is still not accepting that, I again tonight reset the pin to 1234 via tivo help menu and still no luck.

It's a real pain because most of my recordings are after the watershed and need pin verification before I can watch them.

I don't know what to do now.
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Re: Forgotten Pin Number

Hi banksi,

Thanks for your post on the Forum. I'm sorry that you've been having problems with your TiVo® pin number.

Checking into this, I can see that you called in again after your post. Has this been sorted out for you now? If you are still having a problem with this, please let me know.

 

Kind regards,

Terri

Virgin Media Forum Team

 


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