Boxes are usually replaced like for like when a fault develops. Changing to TiVO would be an upgrade with increased subs, so you will likely get a refurb V+HD box. If you get one of these, you should have the recording facilities enabled at no extra cost.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile