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Judyynolan
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Extra box on tv anywhere

An extra box had just appeared on the tv anywhere app. The web version identifies it as not connected. Where had this come from??

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steelysteph
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Re: Extra box on tv anywhere

Hi,

There's a thread on the forum about the phantom TiVo, it should have vanished after the recent update although it is still showing on the web access.

http://community.virginmedia.com/t5/TV-on-the-go/Unknown-TiVo-appeared-on-app/td-p/3237779

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Judyynolan
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Re: Extra box on tv anywhere

Thanks for the reply. My tv anywhere app has had no update, so it is yet to disappear.

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Forum Team
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Re: Extra box on tv anywhere

Hi Jusyynolan, 

 

Thanks for your post and welcome to the Community. It's really great having you here with us Smiley Happy

 

We're aware of this issue and are working to resolve things. 

 

Since we released the update to the iOS version of TV Anywhere, the phantom box has disappeared. We're hoping for a resolve on the others soon too. 

 

Apologies for any inconvenience. 

 

Thanks,

Kath_F
Forum Team

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