All additional boxes have to be booked as an engineer install only, even if there are existing points. Only box exchanges or box additions to broadband only installs (BB/TV must be installed within 3 metres of eachother) can be booked as self-install.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
But £50 to plug it in is a rip-off. I can understand £50 to run a new cable (but not £100 when you just want a point moved!) but a box can be posted and plugged in. If it doesn't then work an engineer can be called. Surely saves everybody time and inconvenience.
£50 is for installation fees, such as running new cable etc. literally have the point on the wall doing sod all. I know it works because I plugged one of my TiVo's in and it booted up fine. all channels were operational.
as it stands they could have more money off me but by brute forcing £50 on my bill to have a guy plug a box and be gone in like 10-20 mins. I am not even after a third TiVo, just the bog standard VHD.