Many thanks for taking the time to visit us here and posting your comment, welcome into the Community
I'm very sorry to hear about the error on the TiVo, I'm, unable to say really and I'd love to help but would need some additional information to access your account and run some preliminary checks.
I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.
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