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Cheers for popping in again with your post, welcome back to the Community
I'm sorry to learn about the error code Er41 on the VHD box, I've been running some of my own tests and your box is looking very healthy.
Can you let me know if everything's OK in the home now?
Keep in touch and have a great evening
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Cheers for getting back and letting us both know here
I'm chuffed it's working well now, if there's anything in the future I or the Team/Community can do then just pop in a message
Keep in touch and all the best.
Thanks for posting an update!
I'm sorry to hear the fault has come back. I've sent you a private message (purple envelope at the top right of your screen) so I can book a technician to investigate this for you.
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